affiliate privacy policy

House of LÈMOR

Last updated: 14 October 2026

At House of LÈMOR, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and share information when you register for or participate in our Affiliate Program.

This policy applies specifically to affiliates, applicants, and individuals who interact with our affiliate program. It should be read alongside our main website Privacy Policy and Affiliate Program Terms & Conditions.

By registering for or participating in our Affiliate Program, you acknowledge that your personal information will be processed as described in this policy, subject to applicable law.

1. Who We Are

House of LÈMOR operates the website houseoflemor.com and offers an affiliate program that allows approved participants to earn commissions by referring customers to our products.

For questions about this Privacy Policy or the handling of your personal information, please contact us through our official website.

2. Information We Collect

Depending on how you use our affiliate program, we may collect the following categories of information.

A. Personal and Contact Information

When you apply for or manage an affiliate account, we may collect:

1. Your name and email address.

2. Your phone number, if provided.

3. Your social media profiles, website URLs, or other promotional channel details.

4. Your affiliate username, account details, and referral identification.

5. Information you provide when contacting our support team.

B. Payment and Tax Information

To administer commission payments and meet applicable legal requirements, we may collect information such as:

1. Your preferred payout method.

2. Bank account or other payment details, where required.

3. Payment identification and transaction records.

4. Tax identification details or documents where legally required.

5. Commission balances, payout history, and related financial records.

Please provide payment information only through the designated and appropriate channels. We do not ask you to share passwords, PINs, or banking security codes with us.

C. Referral and Performance Information

To operate the affiliate program, we may process information relating to your promotional activity, including:

1. Your unique referral links and affiliate codes.

2. Referral clicks and associated tracking information.

3. Eligible orders attributed to your referrals.

4. Commission calculations, pending commissions, approved commissions, and reversals.

5. Aggregated performance information, such as referral traffic and conversion rates.

The information available to affiliates about referred orders may be limited to what is necessary to operate the program. Affiliates are not automatically entitled to customers' full personal, contact, or payment information.

D. Technical and Usage Information

When you access our website or affiliate portal, technical information may be collected by the relevant service providers. Depending on the services used, this may include your IP address, browser type, device information, access times, session information, and interactions with the affiliate portal.

3. How We Use Your Information

We use personal information for legitimate business and operational purposes, including:

1. Reviewing affiliate applications and managing affiliate accounts.

2. Creating referral links and tracking eligible purchases.

3. Calculating, verifying, and processing commission payments.

4. Communicating account updates, program changes, payout information, and support responses.

5. Detecting fraudulent referrals, invalid transactions, account misuse, and other prohibited activity.

6. Maintaining financial, accounting, and transaction records.

7. Meeting applicable legal, regulatory, and tax obligations.

8. Improving the operation, reliability, and performance of our affiliate program.

9. Resolving disputes, investigating complaints, and enforcing our Affiliate Program Terms & Conditions.

10. Sending optional marketing communications where permitted by law and, where required, with your consent.

We do not intend to use affiliate personal information for purposes unrelated to the operation of our business without an appropriate legal basis.

4. Affiliate Tracking and Cookies

Our affiliate program uses GoAffPro to help manage affiliate accounts, referral links, and commission attribution.

When a customer visits House of LÈMOR through an affiliate referral link, cookies or similar tracking technologies may be used to associate the visit or a subsequent eligible purchase with the relevant affiliate.

Our affiliate program is configured around a 30 day referral cookie window, subject to the actual tracking settings and applicable attribution rules.

These technologies help us:

1. Identify the affiliate associated with a referral.

2. Attribute eligible purchases to the correct affiliate.

3. Calculate commissions.

4. Detect suspicious or invalid referral activity.

5. Maintain the reliability of affiliate reporting.

Cookie availability may depend on browser settings, privacy preferences, consent requirements, and other technical factors. Blocking or deleting cookies may affect referral tracking.

You can manage cookies through your browser settings and any applicable cookie preference controls provided on our website. Certain tracking functions may not operate correctly if the relevant technologies are disabled.

For further information about GoAffPro's data practices, please review its Privacy Policy.

5. How We Share Your Information

We do not sell affiliate personal information as part of the ordinary operation of our affiliate program.

However, we may share relevant information with the following categories of recipients when reasonably necessary and legally permitted.

A. Service Providers

We may share information with service providers that help us operate the affiliate program, including:

1. GoAffPro, for affiliate account management, referral tracking, and commission reporting.

2. Shopify and relevant ecommerce service providers, for website operation and order processing.

3. Payment providers and financial institutions, for commission payouts.

4. Hosting, security, technical support, and communication providers.

5. Accounting, auditing, and professional service providers.

These providers may process information in accordance with their own privacy terms, our contractual arrangements, and applicable law.

B. Legal and Regulatory Authorities

We may disclose information where required by law, a valid legal process, a court order, or a competent government authority. We may also disclose information where reasonably necessary to protect our legal rights, investigate suspected fraud, or address security concerns, subject to applicable law.

C. Business Transfers

If our business undergoes a merger, acquisition, restructuring, or sale of assets, relevant information may be transferred as part of that transaction, subject to appropriate safeguards and applicable legal requirements.

6. International Data Transfers

Our affiliate program may rely on third party service providers whose systems or infrastructure are located outside India.

As a result, your information may be processed or stored in other jurisdictions, depending on the services used. Where international transfers occur, we will take steps required by applicable law to ensure that such processing is handled appropriately.

Third party providers may have separate policies governing their handling, storage, and transfer of personal information.

7. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss, and misuse.

These measures may include access controls, secure service providers, restricted access to account information, and appropriate administrative safeguards.

However, no website, online platform, or electronic transmission can be guaranteed to be completely secure. We cannot promise absolute security, but we will take reasonable steps to protect the information entrusted to us.

You are responsible for keeping your affiliate account credentials confidential and notifying us if you suspect unauthorised access to your account.

8. How Long We Retain Your Information

We retain personal information for as long as reasonably necessary to operate the affiliate program, maintain your account, process commissions, resolve disputes, prevent fraud, and meet applicable legal and accounting obligations.

When information is no longer required for these purposes, we will take reasonable steps to delete it, anonymise it, or otherwise handle it in accordance with applicable law.

Some records may need to be retained after your affiliate account is closed, particularly financial, tax, transaction, or dispute related records.

Information held by third party service providers may also be subject to their respective retention policies.

9. Your Privacy Rights and Choices

Subject to applicable law, you may have the right to:

1. Request access to personal information we hold about you.

2. Request correction or updating of inaccurate or incomplete information.

3. Request deletion of information that is no longer necessary or that we are not legally required to retain.

4. Withdraw consent where processing is based on your consent.

5. Opt out of optional marketing communications.

6. Raise concerns or submit a complaint regarding the handling of your personal information.

You may update certain account details through your affiliate portal, where those features are available.

To exercise your rights or submit a privacy request, contact us through our official website and clearly describe your request. We may need to verify your identity before acting on it.

Some requests may be limited by legal obligations, financial recordkeeping requirements, fraud prevention needs, or the rights of other individuals.

10. Third Party Websites and Services

Our website and affiliate program may contain links to third party websites, platforms, or services, including GoAffPro and payment providers.

When you access those services, their own privacy policies and terms may apply. House of LÈMOR does not control the privacy practices of independent third party websites and is not responsible for their policies or practices.

We encourage you to review the applicable privacy policies before submitting personal information to any third party.

11. Children's Privacy

Our affiliate program is intended for individuals who are at least 18 years old or otherwise legally eligible to participate under applicable law.

We do not knowingly collect personal information from children for the purpose of affiliate registration where such collection is not permitted by law. If we become aware that information has been collected inappropriately, we will take reasonable steps to address the situation in accordance with applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our affiliate program, service providers, business practices, or legal requirements.

The updated version will be published on the relevant page of our website with a revised effective date.

Where required by law, we will provide additional notice or obtain consent before implementing material changes.

We encourage affiliates to review this policy periodically.

13. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or the processing of your personal information, please contact House of LÈMOR through:

Website: https://houseoflemor.com/

Please include your registered affiliate email address and a clear description of your request so that we can direct it to the appropriate team.

Your Acknowledgement

By registering for or participating in the House of LÈMOR Affiliate Program, you acknowledge that you have had the opportunity to read this Privacy Policy.

Where applicable law requires consent for a particular processing activity, that consent will be obtained separately through the appropriate mechanism.

House of LÈMOR is committed to handling affiliate information responsibly and maintaining transparency about how the affiliate program operates.